Choose the service type that suits your needs
There are several types of services provided by each Xiaomi Service Center to meet user repair and support needs. Each service center may offer different services, so it's important for you to understand the function of each service type.
This service allows you to directly visit the service center during operating hours. By coming in person, you can bring your problematic products and get immediate assistance from professional technicians. This service is ideal for those who need immediate solutions or want face-to-face consultation regarding technical issues.
On-site visit service involves technicians coming to your location for repair or inspection. This service may be available for certain product categories (such as large appliances) or through specific service programs, depending on your location and product type. Contact your nearest service center or Xiaomi support to inquire about on-site service availability in your area.
Repair and return service provides options for products that need to be sent to a repair facility. This may include courier pickup or mail-in repair options, depending on the product type, location, and service terms. The specific process and availability vary by region and product category. Contact Xiaomi support to learn about repair and return options available for your device.
Multi Brand Service Center is a service facility that accepts repairs for multiple phone brands, including Xiaomi. Unlike Exclusive Service Centers that only handle Xiaomi products, these centers provide repair services for various smartphone brands. Service quality and available spare parts may vary by location. We recommend contacting the center directly to confirm their capabilities for your specific device model.
Service availability may vary depending on service center location. It's best to contact the nearest service center to confirm available services.
